CHARMLAB by PRASINOUS
What our customers ask?
The most asked questions that answered by us!
F.A.Q
How does the charm builder actually work?
Choose a base, a paperclip chain necklace, carabiner bracelet, gemstone beaded strand, brooch pin, and more, then browse our charms and add them to your piece. You'll see a live preview update as you build, so what you see is exactly what you'll receive. When you're happy with it, just add to cart. You can even share your creation with friends straight from the builder.
Can I add or remove charms from my piece later?
Yes, that's the whole idea. Our chains and carabiner clasps are designed so charms can be added, swapped, or rearranged as your story grows. Your jewelry is never really finished, it just evolves with you.
Is 14k gold plated jewelry safe for sensitive skin?
All of our pieces are nickel-free and hypoallergenic, so they're a solid choice for sensitive skin. To keep the plating looking its best, we recommend keeping your piece dry and storing it in its own pouch when you're not wearing it.
How long does it take for my custom piece to ship?
Since every piece is crafted on order just for you, production takes 3 to 5 business days. It ships gift-wrapped straight from Fort Lauderdale, ready to wear or ready to give. Orders over $80 qualify for free shipping.
What base options are available to build on?
This collection includes 14k gold plated paperclip chains (in tiny, small, and standard widths), cable chains, carabiner and round carabiner necklaces, an OT carabiner style, a coral gemstone and pearl beaded base, and a gold plated brooch pin, so whether you're building a necklace, bracelet, or wearable brooch, there's a foundation that fits your vibe.